Mr. Robert Brook
National Savings Bank
984 Silver Lake Drive
Dear Mr. Robert
I received your letter right today asking me about the work history of Mr. Henry. So I am writing this letter in reply to you.
It is my pleasure to give you information that Mr. Henry has worked at our organization as a Customer Service Manager from January 2007 to April 2009. He was given the tasks to handle the rush of customers coming at our customer centre, keeping the record of all the customer’s inquiries, managing files and documents regarding customer’s data and updating reports to the manager about daily work
He handled the rush with great courage, calmly and with cheerful mood, leaving the customers satisfied. He always kept the records up to date.
His customers always preferred him to submit their inquiries due to his good dealing, understanding of matters and friendly communication skills that are very important in such kind of job.
He has been serious towards his duties, always punctual and comfortable in communicating well with the customers coming to him.
I feel honor to say that he struggled sincerely for the good will of our organization. We will always remember him in our good books for his skilled services and professional attitude.
For any more question if you have any, please feel free to contact with me anytime.
102 Leitner Road